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Winter can take a toll on mental health. Teletherapy can help.


The cold weather and long nights are here. Fortunately, so are virtual mental health resources.

It goes without saying: The drab winter weather can do a number on our emotional and mental wellbeing. The ongoing pandemic can further exacerbate anxiety, stress and depression. That’s where teletherapy—virtual mental health counseling—can help.

Horizon has built – and continues to build out – a behavioral health network of more than 8,000 providers who offer you a full range of mental health services to treat the whole person. The vast majority of the network is equipped to conduct visits virtually.

We know mental health concerns don’t just happen during business hours, which is why we offer several options to help you find the care you need, when you need it, whether virtual or in-person:

  • If you would like to speak to someone who will point you in the right direction, any time day or night, just call Horizon Behavioral Services at 800-626-2212.
  • You can also visit Horizon’s doctor and hospital finder to search for in-network virtual or in-person care.
  • Horizon CareOnline℠ enables eligible members to speak with licensed psychiatrists, psychologists and social workers via video or phone, 7 days a week between 7 a.m. and 11 p.m. You can read each doctor’s profile and patient reviews before selecting one for your care. Access Horizon CareOnline by logging in to our secure member portal at HorizonBlue.com or by downloading the HorizonBlue app. Don’t have the app? Just text GETAPP to 422-272. There is no charge to download the app, but rates from the wireless provider may apply.

Teletherapy is a covered benefit

Virtual mental health is shown to be effective, and many members have taken advantage of these convenient services during the pandemic. What’s more, teletherapy costs are covered as part of your health plan, with either low or no co-pays, depending on the type of plan you have. To learn more about your benefits and costs, consult your summary of benefits or call the number on the back of your member ID card.

Seeking care is a brave step. Know that we are here to find the care that’s right for you.

Horizon CareOnline℠ is a service mark of Horizon BCBSNJ.