Horizon BCBSNJ earns J.D. Power award for member satisfaction for 4th time in 5 years
Horizon Blue Cross Blue Shield of New Jersey received the J.D. Power Award for the highest member satisfaction ranking among commercial health plans in New Jersey for 2021 — the fourth time in the last five years it has been so honored.
In addition to the top overall score, Horizon also ranked highest in the key factors of cost, provider choice and customer service.
Read more at https://www.roi-nj.com.